Refund Policy
Last updated 1 July 2026
Please read this before you subscribe. We keep it simple and fair.
Try it free first
Every plan starts with a 7-day free trial, so you can try the product with real data at no cost. We strongly recommend you do this first.
No refunds once a paid plan starts
Once a paid subscription begins, fees already paid are non-refundable, including for partial billing periods. Because you can evaluate fully during the 7-day free trial, paid plans are sold on a no-refund basis.
Cancelling
You can cancel anytime from the admin portal. Your plan stays active until the end of the current billing period, after which it will not renew. You are not charged again after cancelling.
Upgrades and downgrades
Upgrade whenever you’re ready and the change applies immediately. Downgrades take effect from the next billing period.
Exceptions
If you were charged in error or hit a genuine billing fault on our side, contact us within 7 days and we’ll put it right.